Tuesday, September 16, 2014

Error message on your computer? Use the snipping tool!




Today's tech trick is coming to you via video! It will explain how to enhance your web help desk ticket to get your issue resolved more quickly/easily.

(Will only work from a district computer)

If the error message happens to occur on a student's computer have the student (if they are capable) use the snipping tool to capture an image of their screen and email you the image. If they aren't, best case scenario is to write down the message, program, etc. they are using, and include that information in the ticket.

Thanks!




Thursday, September 11, 2014

Practice Blue Ribbon Test

Happy Thursday! This post goes out to our elementary school teachers regarding the upcoming Blue Ribbon district assessments. 

I wanted to make staff aware that Blue Ribbon offers a practice test module for students to get a feel for the program prior to testing on it! The student training module, showme, is designed to familiarize students with the navigation of the program and the content is NOT grade specific. Therefore it is important than students focus on the navigational buttons, tools, login and logout, scrolling, etc. and should not be spending time answering questions correctly or reading the reading passages. 

The goal of the practice test is to acquaint and equip students with a comfortable and effective knowledge of how to use the program features. 

To access:

1. Have students logon to a district computer/laptop.
2. Have students open an internet browser (ie. Explorer or Chrome) and navigate to their individual school's websites. 
3. Direct students to find the blue ribbon icon/link on the right-hand side of their school's homepage and click on it.
4. Once inside, students will use the username: showme with no password to access the practice test.

In addition if teacher's would like to have another pair of hands to assist them during the practice or even real Blue Ribbon test please submit a web help desk ticket with the time/date you would like assistance and either Doug or I will do our best to come. Please also attempt to schedule us with as much advance notice of your testing date as possible.

Thanks!

~Katie

Tuesday, September 2, 2014

Tech Trick Tuesday: Website Blocked? Here's what to do...




Tech Problem:  Staff go to utilize a website for a lesson they are going to teach only to find it is being blocked by our filter (iBoss)...

Tech Trick: - How to request a website be unblocked